- Client Experience Specialist
Susan joined the Riverchase office in 2019 and currently works as a client experience specialist greeting clients and guests when they come to visit BMSS. Her work includes a variety of tasks ranging from making clients feel welcome to setting up conference rooms to creating digital signs for the lobby of BMSS.
Known as friendly and outgoing, Susan’s goal is to make every client/person that walks through the door feel important and cared for. Her philosophy is “Always leave people feeling better about themselves once they have crossed paths with you.” Her favorite verse is “Let your Light shine before men that they may see your good works and glorify your Father in heaven.” (Matthew 5:16) because it reminds her that, ultimately, her actions represent a much greater purpose than herself. Susan put this to practice as an English/Language Arts High School teacher and then later staying home to raise her four beautiful children.
Living in Vestavia Hills, Susan loves spending time with her family and hearing other people’s life stories. She and her husband, Larry, have been married for 27 years and have four children. One aspect she loves about living in Vestavia Hills is the school system and the fact that even though it’s a part of Birmingham, it still retains the small community feel.
- University of Alabama
- Bachelor of Science in Education
- University of Alabama Alumni Association